Shipping Policy

Thank you for choosing to explore EIFFEL FASHION. We appreciate your visit. To provide you with detailed information about shipping times and rates, we have a comprehensive shipping policy. For further clarification, please refer to our shipping policy.

Order Processing Time

At Eiffel Fashion, we offer worldwide shipping to ensure that customers from around the globe can enjoy our exquisite collection of designer collections. Our goal is to make your shopping experience as convenient as possible, which is why we have streamlined our checkout process for ease and efficiency. ($200 and up orders with Free Shipping)

Once you have completed your order and the payment has been successfully processed, our dedicated team will promptly prepare your package for shipment. We work closely with trusted couriers to ensure reliable and secure delivery of your order.

Customers within the European Union (EU) can expect their package to be dispatched within 1-2 business days. For customers in the USA and Canada, the shipping time is estimated to be 2-5 business days, while for the rest of the world, it typically takes 5-7 business days for delivery from the moment your order is confirmed. 

Here's what you can expect from our exceptional shipping policy:

Global Coverage: Enjoy express shipping on all orders. Our commitment to connecting you with the latest fashion trends knows no boundaries.

Trusted Carriers: We have partnered with top shipping carriers like DHL, FedEx, UPS, and USPS to ensure the safe and prompt delivery of your items. Express options are available when possible, providing even faster delivery times.

Fast and Secure:

  • Europe: 1-2 business days
  • USA and Canada: 2-5 business days
  • Rest of the world: 5-7 business days

Strategic Fulfillment Centers: We have partnership with reputable dealers in the United States, Sweden, Italy, Estonia, Germany, and Australia to optimize our shipping process and ensure efficient delivery, regardless of your location. We are adding new products to our platform every day, and currently have over 5,000 unique pieces in our inventory from over 120 haute couture brands around the world.

Shop the latest fashion trends with EIFFEL FASHION and experience convenience and peace of mind, we offer free shipping on all orders greater than a certain order amount on our worldwide shipping policy. Discover your new favorite styles and let us take care of the rest by delivering your fashion picks right to your door with speed and reliability. Please note that some shipments may be subject to import taxes, which are the responsibility of the customer. Visit the "Track Your Order" page or contact us if you need assistance.

While we strive for timely delivery, please note that shipping times may vary slightly due to customs procedures and international shipping regulations. However, rest assured that we prioritize prompt delivery, and your package will be dispatched promptly from the moment your order is confirmed to facilitate its timely arrival.

Please keep in mind that delivery times may also depend on the destination country and any potential delays that may occur during transit. Once your order has been shipped, we will provide you with a tracking number, allowing you to monitor its progress until it reaches your doorstep. In case of a high volume of orders, shipments may experience slight delays. If there is a significant delay in the shipment of your order, we will contact you via email once you log in to your Eiffel Fashion account.

We take great care in packaging your designer collection to ensure its safety during transit. Each item is meticulously wrapped and protected to prevent any damage or wear. Additionally, we may include relevant documents, such as certificates of authenticity, to enhance your shopping experience.

If you have any specific shipping requirements or inquiries, please do not hesitate to reach out to our customer service team. We are here to assist you and address any concerns you may have.

Shop with confidence at Eiffel Fashion, knowing that we will ship your order worldwide with care and efficiency, allowing you to enjoy your new designer collections as soon as possible.

(Please note that during holidays and peak seasons, delivery times may be subject to delays and can also depend on the destination country).

Health & Safety

We sincerely apologize for any extended shipping times due to the impact of COVID-19. We appreciate your understanding and patience. Rest assured, we are doing our best to deliver goods to you as soon as possible. Your satisfaction is our top priority.

Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. The tracking number will become active within 24-72 hours of shipment.

Damages

If your items arrived damaged or you received an incorrect item, please contact us with your name and order number. You do not need to initiate a return in the Returns Center for damaged or incorrect items. Please save all packaging materials and damaged goods before filing a claim.

International Return Policy

We accept in-mail returns for international orders only. If you have questions regarding an international return, please contact us with your order details. Shipping for returns from outside the United States is at your own cost.

Do You Ship to P.O. Boxes, APO/FPO (Army Post Office/Fleet Post Office), and DPO (Diplomatic Post Office) Addresses?

No, at this time, we are unable to ship to P.O. Boxes, APO/FPO, and DPO addresses.